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Delivery times may vary based on your location and the availability of the items. Typically, orders are processed and shipped within 1-3 business days, with delivery taking 5-7 business days. You will receive a tracking number once your order has been dispatched.

We accept returns and exchanges within 30 days of receiving your order. Items must be unused, in their original packaging, and in resellable condition. For more details, please refer to our full return policy on the website.

If you need to update your shipping address, please contact our customer support team as soon as possible. Changes can only be made before the order is shipped.

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your order on the carrier’s website.

You can reach our customer support team via email or by filling out the contact form on our website. We aim to respond within 24-48 hours.

If you’ve entered an incorrect shipping address, please contact us immediately. If your order hasn’t been shipped yet, we can make the change for you. Once it’s shipped, unfortunately, we won’t be able to update the address.

We offer nationwide shipping across South Africa. For international shipping, please check the shipping options available during checkout.

We strive to ship all items in a single package. However, if your order includes multiple items with different shipping times, they may be sent separately. You will receive tracking details for each package.